Legal

Terms and Conditions

Effective: April 20, 2026

These Terms do not govern use of the OLi product. Use of the OLi desktop agent, the Skills API, or any other Dataken product is governed by a separate Master Services Agreement or Subscription Agreement between Dataken and your organization.

These Terms and Conditions (“Terms”) govern your access to and use of the Dataken website at dataken.ai(the “Site”), operated by Dataken, Inc. (“Dataken,” “we,” “us”).

1. Acceptance

By accessing or using the Site, you agree to these Terms. If you do not agree, do not use the Site.

2. The Site

The Site is a marketing and informational website. It contains descriptions of Dataken, the OLi product, our technology, and related content. Nothing on the Site constitutes a binding offer to sell or deliver any product or service; actual product availability and commercial terms are defined in the separate Master Services Agreement or Subscription Agreement executed between Dataken and your organization.

3. Intellectual property

All content on the Site — including text, graphics, logos, diagrams, code, animations, component designs, and the underlying source code — is owned by Dataken or its licensors and is protected by U.S. and international copyright and trademark law.

“Dataken” and “OLi” are trademarks of Dataken, Inc. All other trademarks referenced on the Site remain the property of their respective owners.

You may view, read, and reference Site content for personal and commercial evaluation purposes. You may not:

  • Copy, modify, redistribute, or create derivative works of Site content for commercial use without our written permission.
  • Remove or alter any copyright, trademark, or other proprietary notices.
  • Use automated tools to scrape or systematically download the Site beyond what is permitted by our robots.txt.
  • Use Site content to train machine-learning models, except to the extent permitted by applicable copyright exceptions.

4. Acceptable use

You agree not to:

  • Use the Site in any way that violates applicable law.
  • Attempt to gain unauthorized access to the Site, its servers, or any associated systems.
  • Interfere with or disrupt the Site’s operation, including via denial-of-service attacks, malware, or excessive automated requests.
  • Impersonate Dataken or any of its representatives.

5. Third-party links and services

The Site links to third-party websites and services, including Microsoft Bookings (for demo scheduling) and email. We are not responsible for the content, policies, or practices of those third parties. Your use of their services is governed by their own terms.

6. No warranties

The Site is provided “AS IS” and “AS AVAILABLE.” To the maximum extent permitted by law, Dataken disclaims all warranties of any kind — express, implied, or statutory — including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, and availability. We do not warrant that the Site will be error-free or uninterrupted.

Claims and performance metrics referenced on the Site (including productivity and outcome claims) are illustrative and not binding commitments. Actual outcomes for any deployment are governed by the Master Services Agreement or Subscription Agreement and depend on deployment context.

7. Limitation of liability

To the maximum extent permitted by law, Dataken and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to your use of the Site — including lost profits, lost data, business interruption, or loss of goodwill — even if Dataken has been advised of the possibility of such damages.

In no event shall Dataken’s total aggregate liability to you for all claims arising from or related to your use of the Site exceed one hundred U.S. dollars (US $100).

Some jurisdictions do not allow the exclusion or limitation of certain damages; in such jurisdictions, the above limitations apply to the maximum extent permitted by applicable law.

8. Indemnification

You agree to indemnify, defend, and hold harmless Dataken and its officers, directors, employees, and agents from and against any claims, damages, losses, or expenses (including reasonable attorneys’ fees) arising out of your breach of these Terms or your violation of applicable law or the rights of a third party.

9. Modifications to the Site

We may modify, suspend, or discontinue the Site or any part of it at any time, with or without notice. We are not liable to you or any third party for any such modification, suspension, or discontinuation.

10. Modifications to these Terms

We may revise these Terms from time to time. The “Effective” date at the top indicates when they were last updated. Continued use of the Site after changes constitutes acceptance of the revised Terms. Material changes will be highlighted at the top of this page for at least 30 days.

11. Governing law and venue

These Terms are governed by the laws of the State of Texas, United States, without regard to its conflict-of-laws principles. The exclusive venue for any dispute arising from or relating to these Terms shall be the state and federal courts located in Dallas County, Texas, and you consent to the personal jurisdiction of those courts.

For EU and UK consumers, nothing in these Terms limits your mandatory rights under the law of your country of residence.

12. Severability and entire agreement

If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full force and effect.

These Terms, together with our Privacy Policy, Disclaimer, and Cookie Policy, constitute the entire agreement between you and Dataken regarding your use of the Site.

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